At least 10 people are dead and dozens trapped in a fire at a casino and hotel in western Cambodia, according to local media reports.

The fire at the Grand Diamond City Casino in the city of Poipet, started at about midnight on Wednesday, the General Commissariat of National Police said.

Just after 4am UK time (11am local time), police said the fire had been extinguished.

Thailand’s public TV station Thai PBS said that 50 Thais – staff and customers – were trapped inside the casino complex.

Parinya Phothisat, the governor of Thailand’s Sa Kaeo province said that one of those killed was a Thai national and 32 Thais were being treated in hospital.

Footage on social media showed guests hanging out of windows or trapped inside the building and city governor Keat Hol said firefighters and other emergency workers were trying to rescue people.

The website Cambodianess quoted Banteay Meanchey provincial Police Commissioner Major General Sithi Loh as saying that about 30 people had been injured.

Cambodian authorities had requested help from Thailand, according to Thai PBS, which said five fire trucks and 10 rescue vans had been sent across the border.

Poipet is a city in Banteay Meanchey Province in western Cambodia, which sits opposite the more wealthy Thai city of Aranyaprathet, and the two places are centres for cross-border trade and tourism.