The grieving family of a five-year-old boy who died after being sent home from a hospital have said they are not satisfied with an investigation which will look into how he was treated.

Hospital bosses in South Yorkshire have said the inquiry will be led by independent investigators outside of the region but the family wants it to be “completely external” from the NHS.

Zaheer Ahmed, the uncle of Yusuf Mahmud Nazir, told Sky News he wants a “full independent investigation out of the NHS”.

Mr Ahmed said the health service “want to do an external investigation by someone from the NHS outside of the district”. He added: “We are still in the talks and we are requesting that it is completely external.”

Mr Ahmed previously told Sky News that Yusuf would still be alive if the family had been listened to.

He said he “begged and begged” for his nephew to be admitted to Rotherham General Hospital due to a throat infection but was told “there are no beds and not enough doctors”.

After the boy was examined there on Monday 14 November, he was sent home, even though the doctor treating his nephew said “it was the worst case of tonsillitis he had ever seen”, according to Mr Ahmed.

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At home, his condition deteriorated and he was later taken by ambulance to Sheffield Children’s Hospital but it was too late to save the young boy’s life.

The infection had spread to his lungs and caused multiple organ failure resulting in several cardiac arrests, and he died of pneumonia on Monday 21 November.

Hospital boss apologises

The chief executive of the Rotherham hospital, Dr Richard Jenkins, has now met Mr Ahmed and has apologised to him and the family.

Mr Ahmed said: “To me, it’s an acknowledgment that ‘we (the NHS) know we’ve made a mistake… and we’re working on it very hard to rectify that mistake’.

“But that mistake should not have happened. It’s cost the life of Yusuf.”

Mr Ahmed said more was needed.

“We want action to be done, the apology aside, we want answers, why has it cost Yusuf’s life, who’s responsible for it, what’s going to get done, what’s been done?”

Mr Ahmed said he had been told by NHS officials that since Yusuf’s death, the hospital has brought in another paediatric doctor to work in the A&E department and has cut waiting times for children there.

He said that on the evening when Yusuf was examined, there were 93 children in A&E and only one doctor to see them.

‘We want the truth’

Mr Ahmed said: “We want the hospital to reveal the truth to everybody. We want answers, for them to make changes and put stuff in place, so no other family suffers, no other child suffers, no other human suffers.”

Dr Jenkins said in a letter to the family’s MP Sarah Champion that he has spoken to Yusuf’s uncle to “directly express my condolences and to apologise to the family”.

Dr Jenkins wrote: “We have all been devastated to hear the family’s account of their experience of care and the ultimate death of Yusuf in Sheffield.

“It is vital that a thorough and independently conducted investigation takes place as soon as possible so the family can have answers to their concerns and we can identify where changes need to be made.

“Clearly assessment of clinical care and decisions requires the right expertise, so I am liaising with regional NHS England colleagues to identify appropriate independent investigators from outside South Yorkshire.”

In the letter, Dr Jenkins also explained the investigation “will involve the family in this so we can be sure that all their concerns will be fully addressed”.

Yusuf first complained of a sore throat on 13 November. His parents took him to their GP, who prescribed antibiotics.

The next day, when their son’s health did not improve, they drove him to the emergency department of Rotherham General Hospital.

Dr Jenkins said the investigation aims to cover the “whole pathway of Yusuf’s care, including both attendances with his GP, the Rotherham hospital attendance at the urgent and emergency care centre and subsequent contact from the family, the Yorkshire Ambulance Service and Sheffield Children’s Hospital”.